how to buy

Hy-Tec have unparalleled flexibility to service our customer needs, by allowing customers direct access to our allocators to book in loads or access information about their deliveries.

  • How to place an order
    How to place an order
  • Apply for a credit account
    Apply for a credit account
  • Purchasing without an Account - Cash Sale
    Purchasing without an Account - Cash Sale
  • How to track your concrete delivery
    How to track your concrete delivery
  • Find my closest plant
    Find my closest plant
  • FAQs
    FAQs

Ordering with HY-TEC is simple.

Hy-Tec have unparalleled flexibility to service our customer needs, by allowing customers direct access to our allocators to book in loads or access information about their deliveries.

Contact your nearest Hy-Tec dispatch office and give the customer service representative the details required below. You will be talking to an experienced concrete allocator who will confirm your order details and delivery times.

View Hy-Tec Locations

Order information required

  1. Address
  2. Type of concrete (MPa)
  3. Quantity required (m³)​
  4. Any special requirements (slump, oxide, fibres)​
  5. Spacing between loads​
  6. Time and date required
  7. Any site or access restrictions (mini or maxi trucks available)​
  8. Type of discharge (pump or barrow)​
  9. Application (footing, path, driveway)​

Please note:

  • There is a charge for return cartage for over 1m³ of product due to the cost of disposal.
  • Surcharges will be applied to orders outside normal operating times.

Apply for a credit account

Credit Application Form

Complete & submit this online credit application form.
Make sure you have the following information handy to complete your application:

Required Documents

  1. ABN and or ACN business these must be registered in Australia.
  2. Directors /Partners including Date of Birth, Private address.
  3. ID Documents Driver’s License or Passport
  4. Trust Deeds for all Corporate and individual Trustee
  5. Financials for Limit requests $500k over

FAQs

How will I know if my account has been approved?

Approved accounts will receive a letter detailing account number/s, account manager, credit limit & payment details.

How long does approval typically take?

Allow 1-2 weeks

What payment methods are accepted?

Credit card or bank deposit

How do I make a change to my credit limit?

Download this document to change credit limit – Commercial Credit Change Form

What are the Credit department phone numbers

Please call your relevant state

NSW/ Northern NSW – 02 9647 2866

QLD – 07 5507 5836

VIC – 03 9328 1522

CASH SALE

Want to purchase concrete from us without an account? No problem, just pay for your delivery with a credit card at the time of order placement.​

WE ACCEPT

*Please note credit payments will incur a surcharge.
We do not accept physical cash, or cash on delivery

Find my closest plant

How do I track my concrete delivery?

Use the ‘My Concrete Delivery’ app. When you place your concrete order, make sure you request the ‘concrete delivery tracking app’. A link to this will be sent by SMS when your delivery leaves the plant and you can monitor your delivery’s progress.

how to order and track your concrete

Step 1

Call us, place an order and
don’t forget to request
delivery tracking.

Step 2

We’ll text you live concrete tracking.

Step 3

Concrete arriving on site.

FIND YOUR LOCAL PLANT

Contact Us

Find my closest plant

frequently asked questions

What if I don’t order enough concrete?

Get in touch with your local plant and order more, we’ll endeavour to get it out to site as soon as possible.

How do I know what strength concrete I need?

Check with your builder, contractor or project specifications.

How do I prepare for my concrete delivery

Safety: Ensure everyone wearing appropriate PPE, boots, protective clothing

Access: Make sure there is safe access to where the concrete is being placed with allowances for pumps, ramp, barrow, etc, as required

Placement: Ensure the site preparation has been done. Measurement, formwork, joints planned, if needed.

Equipment: Make sure you have all of the tools you need. These can include wheelbarrows, shovel, screed, float & trowel. Other equipment can include concrete pump & contactor. Ensure these are all in good working order & people using these have the appropriate training.

What do I need to avoid when the concrete is delivered?
  • Avoid delays, particularly on hot, dry, windy days
  • Avoid adding any water to the concrete mix, it will impact your mix strength
  • Direct contact of concrete on skin, if this occurs wash it off immediately

Hy-Tec can specifically design concrete solutions utilising a range of raw material combinations that are specially tailored to your project performance requirements.